1. Introduction
This Privacy Policy explains how XNextGen ("we", "us", "our") collects, uses, and protects your personal information when you visit this website or purchase the XNextGen course ("Course"). By using this website, you consent to the practices described in this policy.
2. Information we collect
We collect information you provide directly to us, including:
- Registration details: full name, email address, and WhatsApp/phone number, collected when you register for or purchase the Course;
- Payment information: processed directly by Razorpay, our payment gateway partner. We do not receive or store your full card, UPI, or net-banking credentials;
- Communications: messages you send us via email or WhatsApp for support;
- Usage data: basic technical information such as browser type, device, and pages visited, collected automatically to help us keep the site working properly.
3. How we use your information
We use the information we collect to:
- Create and manage your access to the Course dashboard;
- Send you course access details, receipts, and support communications;
- Operate the affiliate/referral program, including tracking referrals and commissions;
- Send you occasional updates or offers, which you can opt out of at any time;
- Improve this website and the Course based on aggregate, non-identifying usage patterns.
4. Cookies
This website may use basic cookies or similar local storage to remember your preferences and to understand how visitors use the site (for example, through analytics tools). You can disable cookies in your browser settings; doing so may affect some site functionality.
5. Third-party sharing
We do not sell your personal information. We share information only with:
- Razorpay, to process your payment securely;
- Email or messaging service providers we use to deliver course access and support communications;
- Authorities, where required to comply with a legal obligation or valid legal process.
6. Data security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.
7. Data retention
We retain your personal information for as long as necessary to provide you access to the Course, operate the affiliate program, comply with legal obligations, and resolve disputes, after which it is deleted or anonymized.
8. Your rights
You may request access to, correction of, or deletion of your personal information by contacting us at the email address below. We will respond to legitimate requests within a reasonable time, subject to any legal or contractual obligations that require us to retain certain information.
9. Children's privacy
This website and the Course are not directed at children under 18. We do not knowingly collect personal information from anyone under 18 without the involvement of a parent or guardian.
10. Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision. We encourage you to review this page periodically.
11. Grievance officer
In accordance with applicable Indian data protection and IT rules, questions or complaints about how your data is handled can be directed to our Grievance Officer:
- Name: [Grievance Officer Name]
- Email: support.xnextgen@gmail.com
12. Contact us
For any privacy-related questions, contact us at support.xnextgen@gmail.com or on WhatsApp at +91 87776 78434.